Synbattek Engineering Services Pvt Ltd, hereafter referred to as “SYNBATTEK,” “we,” “our,” or “us,” is committed to protecting the privacy and confidentiality of personal data entrusted to us by clients, partners, and website visitors across the globe.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR, and the Digital Personal Data Protection Act, 2023 (India).

Data Controller Information

Company Name: Synbattek Engineering Services Pvt Ltd
Registered Address:
5th Floor, Flat 603/A, Vasavi MPM Grand,
Ameerpet, Hyderabad, Telangana – 500038, India

Email: info@synbattek.com
Website: www.synbattek.com

SYNBATTEK acts as the Data Controller for personal data collected through its website and business operations unless otherwise stated.

Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Clients and prospective clients
• Vendors, consultants, and business partners
• Individuals whose personal data is included in project documentation

This policy does not apply to third-party websites linked from our site.

Information We Collect

Personal Data You Provide Directly

We may collect the following information when you contact us, engage our services, or submit data through secure channels:

• Full name
• Company name
• Email address
• Phone number
• Job title
• Project-related documents (architectural drawings, structural drawings, CAD/BIM files)

Technical & Usage Data

Automatically collected data may include:

• IP address
• Browser type and version
• Operating system
• Website navigation patterns
• Date and time of access

Lawful Basis for Processing (GDPR Article 6)

We process personal data on the following lawful bases:

• Contractual Necessity: To perform engineering and detailing services requested by clients
• Legitimate Interest: For professional communication, service improvement, project coordination, and business development
• Legal Obligation: To comply with tax, accounting, regulatory, and contractual requirements
• Consent: For marketing communications and non-essential cookies, where explicitly provided

You may withdraw consent at any time.

Purpose of Data Processing

We use personal data strictly for the following purposes:

• Delivery of steel detailing, BIM, and estimation services
• Project coordination, RFIs, and technical communication
• Compliance with contractual and regulatory obligations
• Website performance analysis and optimization
• Marketing communications (only with explicit consent)

We do not sell or rent personal data to third parties.

Data Processing Roles

In most client engagements:

• The Client acts as the Data Controller
• SYNBATTEK acts as the Data Processor

Data processing responsibilities may be further governed by project-specific contracts or Data Processing Agreements (DPAs).

Data Storage & International Transfers

SYNBATTEK operates globally while being headquartered in India.

• Personal data is stored on secure local servers and encrypted cloud platforms
• Where personal data is transferred from the EU/UK to India, we rely on:
  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Appropriate technical and organizational safeguards

Data Security Measures

We implement industry-standard security measures, including:

• Encrypted data transmission and storage
• Restricted access controls
• Secure FTP and cloud environments
• Firewalls and intrusion prevention systems

Despite best efforts, no system is entirely risk-free.

Data Retention

We retain personal and project data only as long as necessary:

• Project data (CAD, BIM, drawings): 5–10 years post-completion
• Business communications: As required for operational or legal purposes

Earlier deletion may be requested, subject to contractual and legal obligations.

Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request data erasure (“Right to be Forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

Requests can be sent to info@synbattek.com.

Right to Lodge a Complaint

If you are located in the European Union or United Kingdom, you have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe your data protection rights have been infringed.

Cookies & Tracking Technologies

Our website uses:

• Essential cookies for website functionality
• Non-essential cookies for analytics and performance

Where required by law, non-essential cookies are activated only after obtaining explicit user consent through a cookie consent mechanism.

You may manage cookie preferences through your browser or consent banner.

Automated Decision-Making

SYNBATTEK does not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

Intellectual Property Notice

All technical drawings, BIM models, renders, and engineering content displayed on this website are the intellectual property of SYNBATTEK unless otherwise stated and may not be reused without written permission.

EU & UK Representation

Where required under Article 27 of the GDPR, SYNBATTEK shall appoint an EU or UK representative to act as a point of contact for data protection authorities and data subjects.

Policy Updates

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. The updated version will be published on our website with a revised “Last Updated” date.

Contact Information

For privacy-related inquiries or data protection requests, contact:

Data Protection Office
Synbattek Engineering Services Pvt Ltd

• Address: 5th Floor, Flat : 603/A, Vasavi MPM Grand, Ameerpet, Hyderabad,Telangana-500038.
• Email: info@synbattek.com
• Website:synbattek.com